Contact Us
Have questions about your order or need assistance? Reach out to the store owner directly.
Store Delivery & Damaged Goods Policy
Delivery Scope: FyberShop delivers strictly within Bulgaria via Econt Express to offices, 24/7 lockers, and door addresses.
Policy: The store operates on a strict No Returns & No Refunds policy. We do not accept arbitrary returns and do not offer warranties.
Broken or damaged during delivery? If your package or item arrived damaged during transit, please contact customer support immediately using the form below or via email with your order number and package photos so we can inspect and resolve it directly for you.
Direct Store Contact
Online retail platform across Bulgaria
We respond to inquiries within 24 hours
Delivery to 600+ offices, lockers & addresses
How to report damaged deliveries:
- Take clear photos of the damaged shipping package and product.
- Fill out this form with your name, phone, and order number.
- Describe what was damaged during courier transit.
- Customer support will contact you directly to agree on a resolution.